Notation based on the Specified Commercial Transactions Law
Name of sales company E-baito.com
Sole proprietor: Ngo Huynh Thien
Location I will disclose it without delay if requested.
Telephone Number I will disclose it without delay if requested.
Email address info@e-baito.com
Chief operations officer Ngo Huynh Thien
Addition handling fee/payment fee: NONE
Delivery fee:
International shipping fee includes the following:
- shipping fee from Japan to the destination country
- import tax
Local shipping fee at destination country is not included.
International shipping fee is calculated by weight of the products.
Orders above 60.000 yen (500 USD, 10.000.000 VND) enjoys free international shipping.
Orders above 900.000 yen (7500 USD, 150.000.000 VND) enjoys private delivery from our Japanese staff.
Exchanges and Refund
Customers have 10 days period (from day of receiving item) to exchange or return bought item.
Item must be intact and unopened!!
Return shipping cost will be charged to the customer.
Once the item is returned (original and unopened), refund will be transferred to the customer’s credit card or paypal account.
Exchanges are permitted but the postal cost is charged to the customer.
Cancelation is permitted when the item has not been shipped.
Refund and exchange for new product at our shipping cost is permitted when the product is defective.
For specific cases, please contact customer service at info@e-baito.com
Delivery time
Orders will be processed within 3-5 business days and items will arrive within 14 days.
Acceptable payment methods
Credit cards
Paypal
Domestic and international bank transfer possible: please contact info@e-baito.com
Payment period
Credit cards payments and paypal payments are processed immediately, while domestic/international bank transfer must be completed within 24h after placing your order.
Selling price
All prices are state on each product and includes tax.